Question 1 : Tell me about yourself.
TRAPS : Beware, about 80% of all interviews begin with
this "innocent" question. Many candidates, unprepared for the
question, skewer themselves by rambling, recapping their life story,
delving into ancient work history or personal matters.
BEST ANSWER : Start with the present and tell why you are well
qualified for the position. Remember that the key to all successful
interviewing is to match your qualifications to what the interviewer
is looking for. In other words you must sell what the buyer is
buying. This is the single most important strategy in job hunting.
So, before you answer this or any question it's imperative that you
try to uncover your interviewer's greatest need, want, problem or
goal.
To do so, make you take these two steps:
1.Do all the homework you can before the interview to uncover
this person's wants and needs (not the generalized needs of the
industry or company)
2.As early as you can in the interview, ask for a more
complete description of what the position entails. You might
say: "I have a number of accomplishments I'd like to tell you about,
but I want to make the best use of our time together and talk
directly to your needs. To help me do, that, could you tell me more
about the most important priorities of this position? All I know is
what I (heard from the recruiter, read in the classified ad, etc.)"
Then, ALWAYS follow-up with a second and possibly, third question,
to draw out his needs even more. Surprisingly, it's usually this
second or third question that unearths what the interviewer is most
looking for.
You might ask simply, "And in addition to that?..." or, "Is there
anything else you see as essential to success in this position?:
This process will not feel easy or natural at first, because it is
easier simply to answer questions, but only if you uncover the
employer's wants and needs will your answers make the most sense.
Practice asking these key questions before giving your answers, the
process will feel more natural and you will be light years ahead of
the other job candidates you're competing with.
After uncovering what the employer is looking for, describe why the
needs of this job bear striking parallels to tasks you've succeeded
at before. Be sure to illustrate with specific examples of your
responsibilities and especially your achievements, all of which are
geared to present yourself as a perfect match for the needs he has
just described.
Question 2 : What are your greatest strengths?
TRAPS : This question seems like a softball lob, but be prepared.
You don't want to come across as egotistical or arrogant. Neither is
this a time to be humble.
BEST ANSWER : You know that your key strategy is to first uncover
your interviewer's greatest wants and needs before you answer
questions. And from Question 1, you know how to do this.
Prior to any interview, you should have a list mentally prepared of
your greatest strengths. You should also have, a specific example or
two, which illustrates each strength, an example chosen from your
most recent and most impressive achievements.
You should, have this list of your greatest strengths and
corresponding examples from your achievements so well committed to
memory that you can recite them cold after being shaken awake at
2:30AM.
Then, once you uncover your interviewer's greatest wants and needs,
you can choose those achievements from your list that best match up.
As a general guideline, the 10 most desirable traits that all
employers love to see in their employees are:
1.A proven track record as an achiever...especially if your
achievements match up with the employer's greatest wants and needs.
2.Intelligence...management "savvy".
3.Honesty...integrity...a decent human being.
4.Good fit with corporate culture...someone to feel
comfortable with...a team player who meshes well with interviewer's
team.
5. Likeability...positive attitude...sense of humor.
6. Good communication skills.
7. Dedication...willingness to walk the extra mile to achieve
excellence.
8. Definiteness of purpose...clear goals.
9. Enthusiasm...high level of motivation.
10. Confident...healthy...a leader.
Question 3 : What are your greatest weaknesses?
TRAPS : Beware - this is an eliminator question, designed to shorten
the candidate list. Any admission of a weakness or fault will earn
you an "A" for honesty, but an "F" for the interview.
PASSABLE ANSWER: Disguise a strength as a weakness.
Example: "I sometimes push my people too hard. I like to work with
a sense of urgency and everyone is not always on the same
wavelength."
Drawback: This strategy is better than admitting a flaw, but it's
so widely used, it is transparent to any experienced interviewer.
BEST ANSWER : (and another reason it's so important to get a
thorough description of your interviewer's needs before you answer
questions): Assure the interviewer that you can think of nothing
that would stand in the way of your performing in this position with
excellence. Then, quickly review you strongest qualifications.
Question 4 : Tell me about something you did – or failed to do –
that you now feel a little ashamed of.
TRAPS : There are some questions your interviewer has no business
asking, and this is one. But while you may feel like
answering, "none of your business," naturally you can't. Some
interviewers ask this question on the chance you admit to something,
but if not, at least they'll see how you think on your feet.
Some unprepared candidates, flustered by this question, unburden
themselves of guilt from their personal life or career, perhaps
expressing regrets regarding a parent, spouse, child, etc. All such
answers can be disastrous.
BEST ANSWER : As with faults and weaknesses, never confess a
regret. But don't seem as if you're stonewalling either.
Best strategy: Say you harbor no regrets, then add a principle or
habit you practice regularly for healthy human relations.
Question 5 : Why are you leaving (or did you leave) this position?
TRAPS : Never badmouth your previous industry, company, board, boss,
staff, employees or customers. This rule is inviolable: never be
negative. Any mud you hurl will only soil your suit.
Especially avoid words like "personality clash", "didn't get along",
or others which cast a shadow on your competence, integrity, or
temperament.
BEST ANSWER:
(If you have a job presently)
If you're not yet 100% committed to leaving your present post, don't
be afraid to say so. Since you have a job, you are in a stronger
position than someone who does not. But don't be coy either. State
honestly what you'd be hoping to find in a new spot. Of course, as
stated often before, you answer will all the stronger if you have
already uncovered what this position is all about and you match your
desires to it.
(If you do not presently have a job.)
Never lie about having been fired. It's unethical – and too easily
checked. But do try to deflect the reason from you personally. If
your firing was the result of a takeover, merger, division wide
layoff, etc., so much the better.
But you should also do something totally unnatural that will
demonstrate consummate professionalism. Even if it hurts , describe
your own firing – candidly, succinctly and without a trace of
bitterness – from the company's point-of-view, indicating that you
could understand why it happened and you might have made the same
decision yourself.
Your stature will rise immensely and, most important of all, you
will show you are healed from the wounds inflicted by the firing.
You will enhance your image as first-class management material and
stand head and shoulders above the legions of firing victims who, at
the slightest provocation, zip open their shirts to expose their
battle scars and decry the unfairness of it all.
For all prior positions:
Make sure you've prepared a brief reason for leaving. Best
reasons: more money, opportunity, responsibility or growth.
Question 6 : The "Silent Treatment"
TRAPS : Beware – if you are unprepared for this question, you will
probably not handle it right and possibly blow the interview. Thank
goodness most interviewers don't employ it. It's normally used by
those determined to see how you respond under stress. Here's how it
works:
You answer an interviewer's question and then, instead of asking
another, he just stares at you in a deafening silence.
You wait, growing a bit uneasy, and there he sits, silent as Mt.
Rushmore, as if he doesn't believe what you've just said, or perhaps
making you feel that you've unwittingly violated some cardinal rule
of interview etiquette.
When you get this silent treatment after answering a particularly
difficult question , such as "tell me about your weaknesses", its
intimidating effect can be most disquieting, even to polished job
hunters.
Most unprepared candidates rush in to fill the void of silence,
viewing prolonged, uncomfortable silences as an invitation to clear
up the previous answer which has obviously caused some problem. And
that's what they do – ramble on, sputtering more and more
information, sometimes irrelevant and often damaging, because they
are suddenly playing the role of someone who's goofed and is now
trying to recoup. But since the candidate doesn't know where or how
he goofed, he just keeps talking, showing how flustered and confused
he is by the interviewer's unmovable silence.
BEST ANSWER : Like a primitive tribal mask, the Silent Treatment
loses all it power to frighten you once you refuse to be
intimidated. If your interviewer pulls it, keep quiet yourself for
a while and then ask, with sincere politeness and not a trace of
sarcasm, "Is there anything else I can fill in on that point?"
That's all there is to it.
Whatever you do, don't let the Silent Treatment intimidate you into
talking a blue streak, because you could easily talk yourself out of
the position.
Question 7 Why should I hire you?
TRAPS : Believe it or not, this is a killer question because so many
candidates are unprepared for it. If you stammer or adlib you've
blown it.
BEST ANSWER : By now you can see how critical it is to apply the
overall strategy of uncovering the employer's needs before you
answer questions. If you know the employer's greatest needs and
desires, this question will give you a big leg up over other
candidates because you will give him better reasons for hiring you
than anyone else is likely to…reasons tied directly to his needs.
Whether your interviewer asks you this question explicitly or not,
this is the most important question of your interview because he
must answer this question favorably in is own mind before you will
be hired. So help him out! Walk through each of the position's
requirements as you understand them, and follow each with a reason
why you meet that requirement so well.
Question 8 : Aren't you overqualified for this position?
TRAPS : The employer may be concerned that you'll grow dissatisfied
and leave.
BEST ANSWER : As with any objection, don't view this as a sign of
imminent defeat. It's an invitation to teach the interviewer a new
way to think about this situation, seeing advantages instead of
drawbacks.
Example: "I recognize the job market for what it is – a
marketplace. Like any marketplace, it's subject to the laws of
supply and demand. So `overqualified' can be a relative term,
depending on how tight the job market is. And right now, it's very
tight. I understand and accept that."
"I also believe that there could be very positive benefits for both
of us in this match."
"Because of my unusually strong experience in ________________ , I
could start to contribute right away, perhaps much faster than
someone who'd have to be brought along more slowly."
"There's also the value of all the training and years of experience
that other companies have invested tens of thousands of dollars to
give me. You'd be getting all the value of that without having to
pay an extra dime for it. With someone who has yet to acquire that
experience, he'd have to gain it on your nickel."
"I could also help you in many things they don't teach at the
Harvard Business School. For example…(how to hire, train, motivate,
etc.) When it comes to knowing how to work well with people and
getting the most out of them, there's just no substitute for what
you learn over many years of front-line experience. You company
would gain all this, too."
"From my side, there are strong benefits, as well. Right now, I am
unemployed. I want to work, very much, and the position you have
here is exactly what I love to do and am best at. I'll be happy
doing this work and that's what matters most to me, a lot more that
money or title."
"Most important, I'm looking to make a long term commitment in my
career now. I've had enough of job-hunting and want a permanent spot
at this point in my career. I also know that if I perform this job
with excellence, other opportunities cannot help but open up for me
right here. In time, I'll find many other ways to help this company
and in so doing, help myself. I really am looking to make a long-
term commitment."
NOTE : The main concern behind the "overqualified" question is that
you will leave your new employer as soon as something better comes
your way. Anything you can say to demonstrate the sincerity of your
commitment to the employer and reassure him that you're looking to
stay for the long-term will help you overcome this objection.
Question 9 : Where do you see yourself five years from now?
TRAPS : One reason interviewers ask this question is to see if
you're settling for this position, using it merely as a stopover
until something better comes along. Or they could be trying to
gauge your level of ambition.
If you're too specific, i.e., naming the promotions you someday hope
to win, you'll sound presumptuous. If you're too vague, you'll seem
rudderless.
BEST ANSWER : Reassure your interviewer that you're looking to make
a long-term commitment…that this position entails exactly what
you're looking to do and what you do extremely well. As for your
future, you believe that if you perform each job at hand with
excellence, future opportunities will take care of themselves.